Legal
Privacy Policy
Last updated: 4 August 2026
This notice explains how Ellis To Go handles your personal data, in accordance with Articles 13 and 14 of the EU General Data Protection Regulation (Regulation 2016/679, “GDPR”).
1. Who is responsible
The data controller is:
Sheta Elis — Ellis To Go
Via del Ponte alle Mosse 28, 50144 Firenze (FI), Italy
VAT / P.IVA 07318200487 · Tax code SHTLSE90R02Z100Q · REA FI-695307
For any question about your data, write to ellistogo2@gmail.com.
No Data Protection Officer has been appointed.
2. What we collect, and when
We only collect what a journey actually requires.
- Booking requests
- Name, email, mobile and journey details.
- Address search
- What you type into the From and To fields.
- Server logs
- IP address, time, page, browser.
- Language preference
- Stored locally in your browser.
3. What the booking form sends, and when
The form runs entirely in your browser.
4. Why we process it, and on what legal basis
| Purpose | Legal basis | Data |
|---|---|---|
| Replying and carrying out the journey | Art. 6(1)(b) GDPR | Name, contact, journey details |
| Suggesting addresses | Art. 6(1)(b) GDPR | Text typed into From / To |
| Invoicing and tax obligations | Art. 6(1)(c) GDPR | Name, contact, journey details |
| Keeping the site available and secure | Art. 6(1)(f) GDPR | Server logs |
Providing your data is voluntary.
5. Who else receives your data
We do not sell your data.
- Vercel Inc. — hosting
- Serves the website.
- komoot GmbH — address search
- Suggests addresses.
- Web3Creative (Web3Forms) — email delivery
- Delivers the booking request by email.
- WhatsApp / Meta
- If you send by WhatsApp.
- Google Ireland Ltd. — email
- Correspondence by email.
- Our accountant
- For tax obligations.
6. Transfers outside the EU
Covered by Standard Contractual Clauses.
7. How long we keep it
- Requests and correspondence
- 12 months.
- Invoices and accounting
- 10 years.
- Server logs
- As needed for security.
- Language preference
- Until you clear your browser.
8. Your rights
Under Articles 15 to 22 GDPR you may ask us to:
- confirm and give a copy (access);
- correct inaccurate data;
- erase your data;
- restrict or object;
- receive your data in a portable format.
Write to ellistogo2@gmail.com.
You may lodge a complaint with the supervisory authority.
9. Cookies, tracking and fonts
- This site sets no cookies.
- There is no analytics and no advertising pixel.
- Only your language choice is stored locally.
- Fonts are served from our own domain.
10. Changes to this notice
This page will be updated if how we handle data changes.
This notice describes the website as it is actually built.